Privacy
Last updated [DATE — set on publication]
Lesser Lending, a DBA of Canopy Mortgage, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.
We take seriously the confidence our clients place in us. Precision, discretion, and trust are core to how we operate. Protecting your personal information is not optional. It is foundational.
Lesser Lending does NOT share customer opt-in information, including phone numbers and SMS consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent information is kept strictly confidential.
Personal information may be collected when you submit a contact form, request a consultation, begin or complete a loan application, complete a TCPA disclosure, opt in to SMS or email communications, or interact with our tools, landing pages, and digital funnels. We collect only what is required to serve you effectively and responsibly.
We maintain procedures to ensure your financial information is accurate, current, and complete. Requests to correct inaccurate information are handled promptly.
Lesser Lending and Canopy Mortgage comply with CTIA Messaging Principles and Best Practices and all A2P 10DLC regulations.
By submitting your phone number through our website, landing pages, or application forms and checking the consent box, you expressly consent to receive calls and text messages from Lesser Lending and/or Canopy Mortgage — including calls and messages that may be automated, pre-recorded, or use an artificial intelligence (AI) voice — regarding loan updates, application status, appointment reminders, document requests, account notifications, and marketing communications.
No pre-checked boxes are used. Consent is collected before messaging begins, and all opt-in actions are recorded with a timestamp and the exact consent language shown, for compliance with the Telephone Consumer Protection Act (TCPA) and messaging industry regulations. Consent is not a condition of any purchase or service.
To opt out of calls, say "stop" or "remove me" during the call. To opt out of text messages, reply STOP at any time — you will receive a final confirmation message and will no longer receive SMS communications unless you opt in again. For assistance, reply HELP or contact us at [email protected].
Message frequency varies per user. Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, in compliance with §5.1.4 of CTIA Messaging Principles and Best Practices. We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties for marketing purposes. Information may be shared only with service providers necessary to deliver SMS communications, such as messaging platforms and communication infrastructure providers. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your consent to receive SMS messages applies solely to Lesser Lending and Canopy Mortgage. It does not apply to the activities of any third party.
We do not sell, rent, or trade personal information.
We do not share personally identifiable customer information with unaffiliated third parties except as necessary to operate our business, process your loan, comply with applicable laws and regulations, or provide requested services. Where information must be shared, we require the recipient to maintain strict confidentiality.
Information may be disclosed if required by law, court order, or legal process.
In the event of a merger, acquisition, or asset sale, user data may transfer as part of that transaction but will remain protected under this policy.
Confidentiality is operational policy. Access to personally identifiable information is limited to team members with a legitimate business need. Employees are trained in privacy protection and confidentiality standards, and appropriate disciplinary measures are enforced when those standards are violated.
Our safeguards include encrypted data transmission, secure access controls, security monitoring and system updates, and incident response procedures.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
The tools on this website do not pull your credit. Where a tool asks about your credit, it asks you to estimate a range. When you submit a loan application, we perform a soft credit inquiry, which does not affect your credit score. A hard credit inquiry, which may affect your score, is performed later and only with your authorization.
Our website uses cookies to analyze website traffic, improve functionality, remember user preferences, and measure engagement with our tools and services.
You may disable cookies through your browser settings, though certain site features may not function properly if you do.
You have the right to access your personal information, request corrections to inaccurate data, request deletion where applicable, opt out of marketing emails, and opt out of SMS communications by replying STOP.
Requests may be submitted using the contact information below.
Financial information collected in connection with a mortgage application is also governed by the Gramm-Leach-Bliley Act, and separate notices and opt-out rights may apply.
Our website contains links to external websites, including our online application portal, scheduling system, and review display. We are not responsible for the privacy practices of those websites.
Protecting the privacy of young children is particularly important to us. We do not knowingly collect or maintain information from individuals under the age of 13, and our website is not directed toward anyone under 13.
We reserve the right to update this privacy policy at any time. Updates will be reflected by revising the date at the top of this page. We encourage you to review this page periodically. Continued use of our website indicates acceptance of any modifications.
We appreciate your trust and the opportunity to serve you. If you have questions about this policy or your account:
Lesser Lending
(509) 749-8587 · [email protected]
11917 E Broadway Ave, STE 201, Spokane Valley, WA 99206
Canopy Mortgage, LLC
360 Technology Court, Suite 200, Lindon, UT 84042 · 877-426-5500